At JuicyJoy, we take pride in offering high-quality digital designs. Since all products in our store are digital downloads, please review our refund policy carefully before completing your purchase.

1. Digital Product Policy
All sales are final due to the nature of digital products. Once a file has been downloaded or accessed, we are unable to offer refunds, exchanges, or cancellations.

2. Accidental Purchases
We encourage customers to carefully read product descriptions, file formats, and compatibility details before buying. If you made an accidental purchase and have not downloaded the files, please contact us within 24 hours, and we’ll consider your request on a case-by-case basis.

3. File Issues or Errors
If your downloaded file is corrupted, incomplete, or does not match the product description, please reach out to us at support@juicyjoy.net within 7 days of purchase. We’re happy to help by sending a corrected file or offering an alternative solution.

4. Unauthorized Use
We do not offer refunds for products that have been downloaded and later claimed as not useful or used in violation of our licensing terms (e.g., reselling, redistributing, or modifying for resale).

5. Contact Us
If you have any questions or concerns about your order, please email us at support@juicyjoy.net. We’re always here to help and ensure that you have a positive experience at JuicyJoy.